Privacy Act
Carbon Concepts complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information.
This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act.
Collection of Information
We collect personal information about you from:
You, when you provide that personal information to us, including via the website and any related service, through any registration or through any contact with us (e.g. telephone call or email), or when you buy or use our services and products.
Internal Information Use
Information collected may be used for one or more of the following:
- to provide services and products to you
- to market our services and products to you, including contacting you electronically (e.g. by email for this purpose)
- to bill you and to collect money that you owe us, including authorising and processing creditcard transactions
- to respond to communications from you
- to protect and/or enforce our legal rights and interests, including defending any claim
- to improve the services and products that we provide to you
- to undertake credit checks of you (if necessary)
- to protect and/or enforce our legal rights and interests, including defending any claim
- for any other purpose authorised by you or the Act.
External Information Use
We may disclose your personal information to:
- any business that supports our services and products, including any person that hosts ormaintains any underlying IT system or data centre that we use to provide the website or otherservices and products
- a person who can require us to supply your personal information (e.g. a regulatory authority or post office)
- any other person authorised by the Act or another law (e.g. a law enforcement agency)
- any other person authorised by you
[A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.]
Protection of Person Information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
What rights you have over your data
If you have contacted us you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contacting Us
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at james@carbonconcepts.co.nz
last updated December 2024
